HEATTEC SYSTEMS  Terms & Conditions of Sale

1. All orders are accepted in accordance with the terms and conditions here in specified, unless otherwise noted by purchaser within five working days of date of receipt.
2. For all purchase order received by Heattec Systems are not subject to cancellation or modification except upon written approval by Heattec Systems & Controllers and shall be subject to cancellation charges as determined by Elmec.

Cancellation charges depend upon the portion of the products completed at the time of such cancellation. The buyer shall pay the cancellation charges estimated by Heattec Systems.

Delivery dates are approximate and are based upon prompt receipt of all necessary information from purchaser (i.e. Purchase order, Advance payment, clarifications, samples, drawings, point of delivery etc…) FOB Chennai. Risk of loss shall pass to Buyers on delivery at the FOB Point. Heattec Systems shall prepay freight, and select the means of transportation unless buyers provide specific written instruction other wise with Buyer order. Heattec Systems shall not be responsible for delivery of any quantities for which Buyer has not given shipping instructions.

On complex heating of control systems an engineering charges may be applied to the first order only. Engineering charges may not be applied if similar items are ordered again. This charge is not subject to discount.

Heattec Systems Shall not be liable for delay in delivery or for failure to manufacture or supply of products in the event of: Act of God, war riot, fire, explosion, Accident, Flood, sabotage, Lack of adequate, power, fuel, labour, raw materials, transportation facilities, compliance with governmental requirements, breakage or failure of machines, testing instruments or any other events whether or not of the class or kind enumerated herein beyond the control of such party or in event of labour or trouble, strike, lockout. Which event makes impracticable the manufacture, transportation, sale, purchase, acceptance, use or resale of products or a material upon which the manufacture of product dependent.

If Heattec Systems determines that product or any materials used for manufacturing the products of any quantity directly or indirectly is hindered, Limited or made impracticable to manufacture obtain or purchase, Heattec Systems may allocate its available supply of products or such material (without obligation to acquire other supplies of any such products or materials) among itself and its purchase on such basis as Heattec Systems determines to be equitable without liability for any failure of performance, which may result there from.

Deliveries not made by reason of this section shall be cancelled without liability, but this agreement and/or order shall other wise remain unaffected. No claim is allowed for the failure, damaged or broken product due to transportation, mishandling, installation of products and No claim is allowed for the loss of any kind due to installation or failure of the products. Heattec Systems shall not be responsible for loss of any kind arises due to delayed delivery of products and no` claim is allowed under this section. In no event shall Heattec Systems be liable for indirect, special, incidental, or consequential damages.

Taxes, Packing and forwarding charges extra. Price does not include all these charges. Buyer’s has to bear, any increase in packing and forwarding, Governmental charges taxes and duties. During the course of transaction

All dispute are subject to the jurisdiction of High Court of Chennai, INDIA only. Heattec Systems always consider that all the transactions between the Buyers are executed only under full agreement and understanding of the terms and conditions by the Buyer. Any terms and conditions, received during the course of dealing through Buyer purchase order, Shipping documents or by any other form will not add cancel or modify the terms and conditions of Elmec, unless otherwise agreed to in writing by Heattec Systems and no modification shall be effected by acknowledgement or acceptance of purchase order.

If Purchaser wants to change in quantity, drawings, designs or specification for the products to manufacture they must give written notice to Heattec Systems to amend the changes in product after receipt of such notice, Heattec Systems will inform to purchaser of any revised Price, delivery schedule etc. All the changes requested by the purchaser should notify Heattec Systems well before the commencement of the manufacture of the product. Buyers are sole responsible for any loss or any direct indirect expenses arrived due to any changes in the products. Production error as a result of verbal orders will be charged to the purchaser.

  • Payment has to be made in T/T or D/D
  • 100% against Proforma Invoice (or)
  • 40% Advance Balance (or) against Proforma Invoice (or) through Bank as agreed by Heattec Systems
  • 30 days upon approved credit. Price and discount are subject to change without notice.
  • All quotations are valid for 30 days unless otherwise stated

Prices, discount, delivery and designs are subject to change without notice. Heattec Systems shall have the right to revise discount, Prices, point of delivery, service allowance or terms of payment at any point of time during the course of transaction. If buyer restricts any revision desired by Elmec, Heattec Systems shall have the right to terminate this order by notice to buyers, suspend deliveries. Any delivery suspended under this section shall be cancelled without liability.

Purchaser agrees to indemnify and hold Heattec Systems harmless with respect to any third party claim for personal injury (or death), property damages are other loss which claim are based upon defective or allegedly defective design, material or work man ship furnished by Elmec. Purchaser represents that any liability insurance policies which purchaser may have provide that subrogation rights against suppliers such as Heattec Systems are waived.

To the extent that Heattec Systems develops a new process while designing a new product on behalf of purchaser, the rights to the new process and or product including patent rights shall remain with ELMEC.

Credit Shipments on an open account basis will be made to approved customers who maintain good credit standing.

(i) Purchasers, whose credit has not been approved, must submit names, address and telephone numbers of three industrial or commercial credit references.
(ii) Shipments of standard products to non-approved purchaser will be shipped on COD Basis.
(iii) Orders for special or non-standard products from Non -approved customers as must be accompanied with cash or D.D in advance payment.

If Heattec Systems delivers a product to the purchaser designated as sample or prototype no warranties or guarantee or suitability or fitness of particular purpose or merchantability are made with respect to such prototype or sample. Purchaser shall have the sole responsibility to test the sample or prototypes prior to acceptance and/or usability of sample in to end-use applications. If Heattec Systems Manufacture a product based on a sample or prototype design approved by the purchaser may differ in assembly methods and materials from the sample or prototype. Buyers therefore shall have the duty and sole responsibility for testing and acceptance of products, which are based on prototype or sample design.

Variation in Quantity and Weight: When Industrial Heaters heating systems controllers and sensors are manufactured to specific order. It is necessary to allow for losses in production and for this reason we reserve the right to ship as stated below.
Ordered Shipping variations:

1 – 9 units ± 1 Units
10 – 100 units ± 10%
10 and over ± 5%

Products shall not be returned to Heattec Systems without Prior approval from Elmec. Heattec Systems will find the actual cause for return and If the products returned due to manufacturing defect Heattec Systems will decide whether to replace or repair the products, if the products is not subject to Heattec Systems warranty Buyer has to bear the cost of replacements or repair all return must be shipped freight prepaid.

All tooling and wood patterns are property of Elmec. Heattec Systems will accept purchase’s special tooling and patterns if sent freight prepaid. Buyer has to bear the cost of tooling and wood pattern if the cost exceeds reasonable amount.
Heattec Systems will maintain the tooling exercising reasonable care in order to produce Buyers product. Heattec Systems shall not be liable for loss or damage to purchaser’s property in its possession.

Heattec Systems warrants products against manufacturing defects (specifications, workman ship) for one year from the date of delivery. Provided such products properly installed used and maintained. Heattec Systems does not warrant any product against damage from corrosion, Contamination, improper application and specification or wear and tear. The selection application of heaters and controls are the purchaser sole responsibility. Since Heattec Systems have no control over the application of its own products, Heattec Systems cannot guarantee against burn -out. This warranty is applicable to any party uses the Heattec Systems products during the period of warranty. Heattec Systems shall not be liable for damages or any kind of losses resulting from the use or installation of products during the period of warranty and no claim is allowed from the user of product due to such losses. If product fails during the warranty period repair or replacement will be done at Heattec Systems option, without any additional charges. Buyer or user should notify to Heattec Systems within 30 days from the date of failure of the products. THE FOREGOING WARRANTY IS INLIEU OF ALL OF THE WARRANTIES EXPRESS OR IMPLIED, Heattec Systems NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, OR INDIRECT, INCIDENTAL DAMAGES. RESULTING FROM ITS BREACH OF THE FOREGOING WARRANTY. Heattec Systems SHALL NOT BE LIABLE FOR AND BUYER AND ANY OTHER PERSON OR ENTITY TO WHOM PRODUCTS ARE TRANSFERRED DURING THE PERIOD OF THIS WARRANTY ASSUMES RESPOSIBILITY FOR, ALL PERSONAL INJURY AND PROPERTY DAMAGE RESULTING FROM OR RELATED TO THE HANDLING, POSSESSION OR USE OF PRODUCTS AND PRODUCTS MANUFACTURED AND SOLD BY ELMEC.

Heattec Systems are not responsible for typographical errors.


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By accessing or using our Website, you acknowledge that you have read, understand and agree to be bound by these terms and conditions. Except as specifically stated, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form without Heattec Systems’s prior written permission. You also may not, without our permission, duplicate any material contained on our Website or any other server. Permission is granted for you to make a single copy of documents published by Heattec Systems on our Website solely for informational and non-commercial use within your organization provided that you keep intact all copyright and other proprietary notices. No other use of the information provided is authorized.

Heattec Systems assumes no responsibility for the accuracy of the information contained on the Website. All information published on this Website is provided “AS IS” and is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchant ability, fitness for a particular purpose, or non-infringement.


Heattec Systems & Heaters may also make improvements and/or changes in the products and/or the programs described in this Website at any time without notice.

Heattec Systems may provide hyperlinks or pointers to other Websites maintained by third parties. The linked sites are not under the control of Heattec Systems and Heattec Systems is not responsible for the contents of any third party site, links contained in any third party site, or any changes or updates to such sites. The links to any such third party web sites are provided for only as a convenience, and the inclusion of any link does not imply that Heattec Systems endorses, authorizes or sponsors any such site or that we are affiliated with such third party. The use of any such third party link is done so entirely at your own risk.

Heattec Systems is a privacy conscious organization and is strongly committed to your right to privacy. Heattec Systems only uses personally identifiable information you provide for record-keeping purposes or to respond to your requests. Heattec Systems will not sell, or share this information with any other organization, except in the limited circumstance of forwarding contact information to the local agent of Heattec Systems. Your personal information will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law.

Heattec Systems may use “cookies” to store pieces of information that are transferred to your computer’s hard drive for record-keeping purposes. The use of cookies is to make your usage of our Website easier and faster. These cookies are used to identify visitors when they return to our Website so you need only log in once. Heattec Systems does not use cookies to retrieve information from your computer that was not originally sent in the cookie, and we do not use information transferred through cookies for any promotional or marketing purposes. Cookies are used to track usage patterns in order to improve the usefulness and effectiveness of our Website. This information is not shared or sold to any third parties whatsoever.

Heattec Systems has technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. Our personnel who have access to the data have been trained to maintain the confidentiality of such information. As part of our commitment to privacy, Heattec Systems believes that the responsible use of personal information collected on its Website is critical to its business objectives and reputation. By using this site, you acknowledge your agreement with the Heattec Systems Privacy Policy. We reserve the right, at our discretion, to change, modify and/or remove portions of this policy at any time. Your continued use of this Website following changes to these terms means you accept those changes